Lexipedia

Annex Nr.9 to the note AC 370/16rev

Annex Nr.9 to the note AC 370/16rev

EESSI Business Use Case

P_BUC_05

EESSI Business Use Case

P_BUC_05

Ad-hoc Request for Pension Information

Ad-hoc Request for Pension Information

Table of Contents

Table of Contents 2

1. Introduction 6

1.1. Purpose 6

1.2. Scope 6

1.3. Definitions, Acronyms and Abbreviations 6

1.4. References 7

1.5. Overview 7

2. Description 8

2.1. Detailed Description 8

2.2. Legal Base 8

3. Actors & Roles 9

4. Use Case 10

4.1. RUP Table Representation 10

4.2 Request – Reply SEDs 19

4.3. Attachments Allowed 19

4.4. Artefacts used 19

5. Business Processes 21

5.1 Case Owner and Counterparty 21

5.2 Sub Processes 22

6. Appendices 23

6.1 Issues 23

Document Control Information

Settings

Value

Document Title:

Business Use Case

P_BUC_05 - Adhoc Request for Pension Information

Project Title:

EESSI (Electronic Exchange of Social Security Information) Project

Document Author:

European Commission, DG EMPL F5

System Owner:

European Commission, DG EMPL D2

Doc. Version:

v4.1.0

Sensitivity:

Public

Date:

03/08/2018

Document history:

The Document Author is authorized to make the following types of changes to the document without requiring that the document be re- approved:

Editorial, formatting, and spelling

Clarification

To request a change to this document, contact the Document Author or Owner.

Revision

Date

Created by

Short Description of Changes

v0.01

01/05/15

Phil Cummings

First Draft

v0.02

20/05/15

Phil Cummings

Update following review with AHG. Minor corrections to branches. Removal of P10000 branch. Additional Invalidity Type A only scenario added.

v0.03

09/09/2015

Phil Cummings

Addition of P7000 and P8000 SED to Counterparty

Addition of P4000, P5000, P6000, P7000 and P9000 to Case Owner

Added Invalidate and Update.

v0.4.0

25/04/2016

Cristina Ezaru

Minor corrections/updates in Document Control Information and Purpose.

Update the document template with new subchapters 4.2; 4.3; 4.4; 4.5

v0.5.0

16/05/2016

Cristina Ezaru

Incorporated feedback received from AHG, key alteration made:

1. correction in Branch5: " Request for Additional Information" instead

of the current text

2. Branch20 updated: adding participants should be able to any

participant (within their own MS)

3. corrections in Branch 26,35,38,39,40 step 1:the Counterparty

executes BUC

4. Branches 17,18 were added to SR2

5. updated Request-Replay SEDs table: only P8000-P9000 are request-

reply pairs.

6. updated Attachments Allowed table

7. updated Sub-process table: AD_BUC_11 is used

v0.6.0

20/05/2016

Cristina Ezaru

Incorporated review received from AHG:

1. Branch 20 updated: Case owner can add participants in any MS,

Counterparties can add participants in their own MS.

2. P10000 removed from several references

v0.99.0

23/05/2016

Cristina Ezaru

Candidate for AC Approval as agreed by the Pension rapporteur.

v0.99.1

30/05/2016

Cristina Ezaru

Minor formatting, date, version and grammar changes

Updated Use Case diagram.

v0.99.2

13/06/2016

Cristina Ezaru

Use of Consistent terminology for branches 22-35

Correction of SED version: to v4.0.x

Inclusion of BPMN

v1.0.0

14/07/2016

Phil Cummings

AC Approved Version

v1.0.1

26/06/2017

Madalina Alecsandrescu

Last version BPMN section 5

v1.0.2

11/08/2017

Eric Briffoz

- Included the version of the BPMN diagram in section 5.

- Correction in horizontal sub process table in section 4.5.

- Removed Use Case diagram

Madalina Alecsandrescu

Align wording for Invalidate SED and Forward participant

v4.1.0

03/08/2018

Madalina Alecsandrescu

- Section 4.4 merged 2 tables (for SED & for Subprocesses) into 1 BUC Artefact table."

- Version adaptations to release 4.1.0.

- Correction wording in SR, add exception [Branch 21]

Introduction

Purpose

The purpose of this document is to construct an external view of, part of, the 'EESSI business system' as described in EC Regulations 883/2004 and 987/2009. The ‘EESSI Business System’ describes the business and expected business processes without consideration as to which part(s) may be realized by an IT System (i.e. the proposed EESSI IT System).

The external view comprises of models and descriptions of business use cases, the services of a business system offered to business actors: customers, business partners, or other business systems.

A business use case is described from an actor's perspective; it describes the interaction between an actor and the business system, meaning it describes the behaviours of the business system that the actor utilizes. The Business Use Case includes Use Case Diagrams and Business Process Models.

Use case diagrams show actors, business use cases, and their relationships. Use case diagrams do not describe procedures. Alternative scenarios also remain hidden. These diagrams give a good overview of the behaviours of the EESSI business system which will direct and govern part of the expected behaviours and functionality delivered by the EESSI IT System.

Scope

This document is limited to the external view on the pension sector

process of the Adhoc Request for Pension Information. The different elements like use case description, actors, and business process as well as supporting UML diagrams and BPMN models pertaining to the Adhoc Request for Pension Information.

Definitions, Acronyms and Abbreviations

Please see the EESSI Project Glossary here <<Link>>

References

#

Description

1

EC Regulation 883/2004

Regulation EC No 883- 2004.pdf

2

EC Regulation 987/2009

Regulation EC No 987-2009.pdf

3

UML 2.x

http://www.omg.org/spec/UML/

4

BPMN 2.0

http://www.omg.org/spec/BPMN/index.htm

5

UML 2.0 In Action

Henriette Baumann, Patrick Grassle & Philippe Baumann, 2005, ISBN 1904811558

6

RUP@EC standard 5.0

http://www.cc.cec/RUPatEC_Standard/

7

RUP op maat

http://www.rupopmaat.nl/

Overview

Chapter 1 introduces the external view on the business system under review and lists the elements of this specification.

Chapter 2 introduces us to the Adhoc Request for Pension Information business process. The chapter gives a short and detailed description as well as a reference to business process´ legal base.

Chapter 3 lists the actors involved in the Adhoc Request for Pension Information business process.

Chapter 4 describes in detail the Adhoc Request for Pension Information business process based on the RUP use case template, as well as the

relationship to other use cases.

Chapter 5 describes the Adhoc Request for Pension Information business process using business process modelling notation (BPMN).

Description

Detailed Description

Situations may occur within the processing of ongoing national Pension Cases where there is a need to request information from another Member State to assist with the national processing. Such examples may include, but are not limited to:

A need to recalculate the citizens pension amounts due to a change of circumstances

A need under national legislation to check the particulars of a citizens situation (eg how much pension they are being paid)

Invalidity Pension situation involving only 'Type A' Member States where one MS requires insurance periods.

Legal Base

This document's legal base is found in the following EC Regulations:

basic Regulation (EC) No 883/2004

implementing Regulation (EC) No 987/2009

The following matrix derived from version 3 SEDs, documented by the expert AHGs, lists the SEDs used in this Business Use Case and their relation with the articles mentioned above.

Basic Reg (883/04)

Implementing Reg (987/09)

1

6

45

49

51

52

57

60

12(1)

45(4)

46(1)

46(3)

47(1)

47(4)

47(5)

47(6)

48

48(1)

48(2)

50(1)

51(2)

52(1)b

P4000

P5000

P6000

P7000

P8000

P9000

Table 1: SED – Legal base relationship matrix

Actors & Roles

This chapter captures details of the actors which are important to understanding the different types of system users. An actor is anyone or anything that exchanges data with the business system. An actor can be a user, external hardware, or another system.

The overarching description of each actor described in this Business Use Case can be found in the Glossary. Below you will find a short description which provides further clarity of this actor within the context of this Business Use Case.

Actor name

Description

Case Owner

In this BUC the Case Owner is a Competent Institution who requires the information to continue with the national case processing.

Counterparty

In this BUC the Counterparty(ies) are Competent Institutions that provide the required information to assist with the national case processing of the Case Owner.

Table 2: Actors & Roles

Use Case

RUP Table Representation

Use Case ID:

P_BUC_05

Use Case Name:

Adhoc Request for Pensions Information

Created By:

Phil Cummings

Last Updated By:

Cristina Ezaru

Date Created:

01/05/2015

Last Revision Date:

13/06/2016

Actors:

Case Owner

Counterparty

Description:

Situations may occur within the processing of ongoing national Pension Cases where there is a need to request information from another Member State to assist with the national processing. Such examples may include, but are not limited to:

A need to recalculate the citizens pension amounts due to a change of circumstances

A need under national legislation to check the particulars of a citizens situation (eg how much pension they are being paid)

Invalidity Pension situations involving only 'Type A' Member States where one MS requires insurance periods.

Trigger:

An institution requires information as part of their national case processing.

Preconditions:

none

Post conditions:

The Case Owner has receives the information they require to process their national case.

Main Scenario:

Identify Participants

The Case Owner identifies the Member State(s) that they require the information from;

The Case Owner then identifies the correct institution or institutions

(the Counterparty(ies)) in each Member State that are responsible for providing the Pensions Information they need. There will be one Counterparty or more. The Case Owner and the Counterparty(ies) are herein collectively referred to as the Participants;

Send Adhoc Request for Pension Information

The Case Owner fills in a Request for Additional Information (P8000) which details the additional information they need;

The Case Owner sends the P8000 to all participants.

Provide Adhoc Pension Information

Each participant who received a P8000 may optionally gather the requested information and fill in a Reply to Request for Additional Information (P9000)

Each participant who filled out the P9000 sends the P9000, including any attachments, to other participants.

Upon sending P8000 the Case Owner may optionally choose to send another P8000; [go to Step 3]

This Business Use Case Ends

at any step after [step 4] a Counterparty may

optionally choose to fill in and send a Report on Insurance History

The Counterparty fills in Report on Insurance History (P4000) which provides information the insurance history of the citizen

The Counterparty sends the P4000 to the Case Owner and other Counterparties (if any)

[This Branch] Ends

at any step after [step 5] the Counterparty may optionally choose to fill

in and send a Report on their Insurance/Residence Periods

The Counterparty fills in Report on Insurance/Residence Periods (P5000) which provides a detailed summary of the citizens insurance periods in their Member State;

The Counterparty sends the P5000 to the Case Owner and other Counterparties (if any)

[This Branch] Ends

at any step after [step 5] the Counterparty may optionally choose to fill in and send a Pension Decision

The Counterparty fills in a Pension Decision (P6000) which provides a detailed summary of the citizens pension decision;

The Counterparty sends the P6000 to the Case Owner and other Counterparties (if any)

[This Branch] Ends

at any step after [step 5] the Counterparty may optionally choose to fill in and send a Summary of Pension Decisions

The Counterparty fills in a Summary of Pension Decisions (P7000) which provides a detailed summary of the citizens pension decision;

The Counterparty sends the P7000 to the Case Owner and other Counterparties (if any)

[This Branch] Ends

at any step after [step 5] the Counterparty may optionally choose to fill in and send a Request for Additional Information

The Counterparty fills in a Request for Additional Information (P8000)

which details the additional information they need;

The Counterparty sends the P8000 to the Case Owner and other Counterparties (if any)

[This Branch] Ends

at any step after Branch 5 [step 2] a Case Owner may optionally choose to fill in and send a Report on Insurance History

The Case Owner fills in Report on Insurance History (P4000) which provides information the insurance history of the

citizen

The Case Owner sends the P4000 to the Counterparty(ies)

[This Branch] Ends

at any step after Branch 5 [step 2] a Case Owner may optionally choose to fill in and send a Report on their Insurance/Residence Periods

The Case Owner fills in Report on Insurance/Residence Periods (P5000) which provides a detailed summary of the citizens insurance periods in their Member State;

The Case Owner sends the P5000 to the Counterparty(ies)

[This Branch] Ends

at any step after Branch 5 [step 2] a Case Owner may optionally choose to fill in and send a Pension Decision

The Case Owner fills in a Pension Decision (P6000) which provides a detailed summary of the citizens pension decision;

The Case Owner sends the P6000 to the Counterparty(ies)

[This Branch] Ends

at any step after Branch 5 [step 2] a Case Owner may optionally choose to fill in and send a Summary of Pension Decisions

The Case Owner fills in a Summary of Pension Decisions (P7000) which provides a detailed summary of the citizens pension decision;

The Case Owner sends the P7000 to the Counterparty(ies)

[This Branch] Ends

at any step after Branch 5 [step 2] a Case Owner may optionally choose to fill in a Reply to Request for Additional Information

The Case Owner fills in Reply to Request for Additional Information (P9000)

The Case Owner sends the P9000 to the Counterparty(ies)

[This Branch] Ends

The Following Branches determine the use of Horizontally Defined Sub Processes within this Business Process

- Removed -

- Removed -

- Removed -

- Removed-

- Removed -

- Removed -

at any step after [step 4] any Participant may optionally choose notify another Participant of the Death of a Person

The Participant executes business use case H_BUC_07_Subprocess – Notification of Death;

[This Branch] Ends

at any step after [step 4] any participant may optionally choose to provide the Case Owner and other Counterparties (if any) with a detailed Medical Examination

The Counterparty executes business use case H_BUC_09 – Notification of a Medical Report;

[This Branch] Ends

The Following Branches Determine the use of Administrative Sub Processes within this Business Process

at any step after [step 4] the Case Owner may choose to Remove a Counterparty from this Business Process

The Case Owner executes business use case AD_BUC_04_Subprocess – Remove Participant;

[This Branch] Ends

at any step after [step 4] any Participant may choose to Add a new

participants to this Business Process.

The Participant executes business use case AD_BUC_03_Subprocess – Add Participant;

[This Branch] Ends

at any step after [step 4] any Participant may choose to Forward this Business Process to another Competent Institution within their MS who assumes responsibility for handling it

The Participant executes business use case AD_BUC_05_Subprocess – Forward Case;

[This Branch] Ends

at any step after [step 4] the Case Owner may choose to advise all recipients of their P8000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in a Request for Additional Information (P8000) which details the additional information they need;

Optionally, the Case Owner sends the P8000 to all participants.

[This Branch] Ends

at any step after [step 6] a Counterparty may choose to advise all recipients of their P9000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess -

Invalidate_SED;

Optionally, the Counterparty fills in P9000, by entering all the required data;

Optionally, the Counterparty sends the P9000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 1 Step 2] has been executed then at any step after [Branch 1 Step 2] a Counterparty may choose to advise all recipients of their P4000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Counterparty fills in P4000, by entering all the required data;

Optionally, the Counterparty sends P4000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 2 Step 2] has been executed then at any step after [Branch 2 Step 2] a Counterparty may choose to advise all recipients of their P5000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Counterparty fills in P5000, by entering all the required data;

Optionally, the Counterparty sends P5000, including any attachments,

to all counterparties;

[This Branch] Ends

where [Branch 3 Step 2] has been executed then at any step after [Branch 3 Step 2] a Counterparty may choose to advise all recipients of their P6000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Counterparty fills in P6000, by entering all the required data;

Optionally, the Counterparty sends P6000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 4 Step 2] has been executed then at any step after [Branch 4 Step 2] a Counterparty may choose to advise all recipients of their P7000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Counterparty fills in P7000, by entering all

the required data;

Optionally, the Counterparty sends P7000, including any attachments, to all counterparties;

[This Branch] Ends.

where [Branch 5 Step 2] has been executed then at any step after

[Branch 5 Step 2] a Counterparty may choose to advise all recipients of their P8000 that it is Invalid under Art 5 of 987/09

The Counterparty executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Counterparty fills in P8000, by entering al the required data;

Optionally, the Counterparty sends P8000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 6 Step 2] has been executed then at any step after [Branch 6 Step 2] a Case Owner may choose to advise all recipients of their P4000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in P4000, by entering all the required data;

Optionally, the Case Owner sends P4000, including any attachments, to all Counterparties;

[This Branch] Ends

where [Branch 7 Step 2] has been executed then at any step after [Branch 7 Step 2] a Case Owner may choose to advise all recipients of their P5000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in P5000, by entering all required data;

Optionally, the Case Owner sends P5000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 8 Step 2] has been executed then at any step after [Branch 8 Step 2] a Case Owner may choose to advise all recipients of their P6000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case

AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in the P6000, by entering all the required data;

Optionally, the Case Owner sends the P6000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 9 Step 2] has been executed then at any step after [Branch 9 Step 2] a Case Owner may choose to advise all recipients of their P7000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in the P7000, by entering all the required data;

Optionally, the Case Owner sends the P7000, including any attachments, to all counterparties;

[This Branch] Ends

where [Branch 10 Step 2] has been executed then at any step after [Branch 10 Step 2] a Case Owner may choose to advise all recipients of their P9000 that it is Invalid under Art 5 of 987/09

The Case Owner executes business use case AD_BUC_06_Subprocess - Invalidate_SED;

Optionally, the Case Owner fills in the P9000, entering all the required data;

Optionally, the Case Owner sends the P9000, including any attachments, to all counterparties;

[This Branch] Ends

at any step after [step 4] the Case Owner may choose to send an updated version of P8000

The Case Owner executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

at any step after [step 6] the Counterparty may choose to send an updated version of their P9000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 1 Step 2] has been executed then at any step after [Branch 1 Step 2] a Counterparty may choose to send an updated version of their P4000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 2 Step 2] has been executed then at any step after [Branch 2 Step 2] a Counterparty may choose to send an updated version of their P5000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 3 Step 2] has been executed then at any step after [Branch 3 Step 2] a Counterparty may choose to send an updated version of their P6000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 4 Step 2] has been executed then at any step after [Branch 4 Step 2] a Counterparty may choose to send an updated version of their P7000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 5 Step 2] has been executed then at any step after [Branch 5 Step 2] a Counterparty may choose to send an updated version of their P8000

The Counterparty executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 6 Step 2] has been executed then at any step after [Branch 6 Step 2] a Case Owner may choose to send an updated version of their P4000

The Case Owner executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 7 Step 2] has been executed then at any step after [Branch 7 Step 2] a Case Owner may choose to send an updated version of their P5000

The Case Owner executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 8 Step 2] has been executed then at any step after [Branch 8 Step 2] a Case Owner may choose to send an updated version of their P6000

The Case Owner executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

where [Branch 9 Step 2] has been executed then at any step after [Branch 9 Step 2] a Case Owner may choose to send an updated version of their P7000

The Case Owner executes business use case AD_BUC_10_Subprocess -

Update_SED;

[This Branch] Ends

where [Branch 10 Step 2] has been executed then at any step after [Branch 10 Step 2] a Case Owner may choose to send an updated version of their P9000

The Case Owner executes business use case AD_BUC_10_Subprocess - Update_SED;

[This Branch] Ends

at any step after [step 4] any Participant may optionally choose to send a Reminder to another Participant for the return of information they were expecting from that participant but did not receive.

The participant who invokes this branch executes business use case AD_BUC_07_Subprocess -_Reminder;

[This Branch] Ends

Exceptions:

Exception 1: [Removed]

Includes:

See diagram at part 4.2

Frequency of Use:

This BUC is expected be to executed [tbd] times per year.

Special Requirements:

SR1: Rules about the invoking of Branches:

[Branch 1] – May be invoked once, per Participant

[Branch 2] – May be invoked once, per Participant

[Branch 3] – May be invoked more than once, per Participant

[Branch 4] – May be invoked once, per Participant

[Branch 5] – May be invoked more than once, per Participant

[Branch 6] – May be invoked once, per Participant

[Branch 7] – May be invoked once, per Participant

[Branch 8] – May be invoked more than once, per Participant

[Branch 9] – May be invoked once, per Participant

[Branch 10] – May be invoked more than once , per Participant

Horizontals

[Branch 17] - May be invoked once, per Participant

[Branch 18] - May be invoked more than once, per Participant

Administrative

[Branch 19] to [Branch 46] – May be invoked more than once, per Participant, exception [Branch 21] – May be invoked only once, per Participant.

SR2: Rules about the destination for each SED Type when the SED is sent:

P8000 – Defines and is sent to all Active Participants

P9000 – Must be sent to all Active Participants

P4000 – Must be Sent to all Active Participants

P5000 - Must be Sent to all Active Participants

P6000 - Must be Sent to all Active Participants

P7000 - Must be Sent to all Active Participants

SR3: The term "Send/Sent to All Active Participants" does not include sending it himself (i.e. to the senders institution)

SR4: Active Participants are defined as those participants identified at [Step 2] and those participants added through the execution of [Branch 20] and/or [Branch 21] and not removed through the execution of [Branch 19] and/or [Branch 21]

SR5: Alternative Branches 1 – 46 are non-interrupting Branches;

Assumptions:

Notes and Issues:

4.2 Request – Reply SEDs

The following table specifies the SED that have a logical pairing to one another, usually this is known as a request-reply pair.

REQUEST SED

REPLY SED(s)

P8000

P9000

Attachments Allowed

The following table specifies whether attachments are permitted to be included when sending a SED type.

SED

Attachments

P4000

Allowed

P5000

Not allowed

P6000

Allowed

P7000

Not allowed

P9000

Allowed

Artefacts used

The following table specifies the artefacts that are used in this Business Use Case.

Artefact name

Artefact type

P4000

SED

P5000

SED

P6000

SED

P7000

SED

P8000

SED

P9000

SED

H_BUC_07_Subprocess

BUC

H_BUC_09_Subprocess

BUC

AD_BUC_03_Subprocess – Add Participant

BUC

AD_BUC_04_Subprocess – Remove Participant

BUC

AD_BUC_05_Subprocess – Forward Case

BUC

AD_BUC_06_Subprocess – Invalidate SED

BUC

AD_BUC_07_Subprocess – Reminder

BUC

AD_BUC_10_Subprocess – Update SED

BUC

AD_BUC_11_Subprocess – Business Exception

BUC

AD_BUC_12_Subprocess – Change of Participant

BUC

Business Processes

The following paragraphs describe the Business Use Case Adhoc Request for Pension Information.

5.1 Case Owner and Counterparty

5.2 Sub Processes

n/a

6. Appendices

6.1 Issues

#

Issue date

Description

Replies

Action/Resolution

Close date

1

2

3

4